OUR EXPERIENCE
Cases
Real-world transformations delivering measurable impact across industries and geographies.
Industrial / Manufacturing
Purchase-to-Pay (P2P) Centralisation & Process Optimisation
Industry
Industrial / Manufacturing
Capability
Procurement & Process Optimisation
Challenges
The starting point.
The company operated 33 decentralised P2P pools with approximately 200 FTEs, creating complexity in workload management and resource allocation. Seasonal peaks in procurement activity, combined with unclear approval lines, roles and responsibilities, generated inefficiencies and increased processing and waiting times.
Actions Taken
From strategy to action.
- Centralised P2P operations from 33 separate pools into a single organisation.
- Developed quantitative analysis and procurement simulation models to optimise staffing requirements throughout the year.
- Streamlined P2P processes and clarified roles, responsibilities and approval lines.
- Established internal service levels to improve accountability and operational performance.
Results
Measurable outcomes.
33→1
P2P POOLS
−50%
FTE REQUIREMENT
US$4M
ANNUAL IMPACT
- Reduced P2P staffing requirements by 50%, from 200 to 100 FTEs, generating a US$4.0 million annual bottom-line impact.
- Increased P2P productivity by 80% within two months of implementing the redesigned processes.
- Increased the on-time payment rate from 79.0% to 93.1% within three months.
Start a conversation